RTS processing time 3-5 business days. MTO processing times 4-6 weeks. PRE-ORDER Acrylic processing time is 4-8 weeks.
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Contact Us

Need to ask any questions regarding products, collaborations, order status, etc?  Use the message box below!

Customer Service Hours:

Summer Hours
Tuesday - Saturday          9 AM - 5 PM CST
(excludes any US Holidays)

Direct Emails:


Have questions regarding processing times?

Processing times:  RTS 3-5 business days, MTO 4-6 weeks, PRE-ORDERS 4-8 weeks

Please click the link for Estimated Made to Order (MTO) Ship Dates:


(Pre-orders ship 4-8 weeks after the end of the pre-order items.  Please see pre-order description for last day to order.  Pre-order items will ship 4-8 weeks after the last day to order.  Estimated ship dates chart does not include Pre-orders.  To calculate use the last day to order date to find the estimated ship dates in the chart.  Add 2 additional weeks onto the end date to calculate the end ship date time frame.)